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The Challenges of SAP CRM

Published in crm by Nithin, 7/8/2007 0

 SAP CRM finds itself in a curious position in enterprise applications. On one hand it is the customer facing application catering to the salesforce,customers and on the other hand it needs to comply(Yes Comply) with THE R3. I am here as a fellow CRM chap to blog about how SAPCRM can overcome this challenge and bridge the gap(or is it the chasm). I would be discussing ways to reach out to the customer out there and help her solve her problems using SAP CRM. Though SAP CRM is a nightmare for us consultants I surely would not want the end users to feel the same…

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